General Laundry Information

Laundry Refund Information

If refunds are needed, please email and provide the following information:

  • Full Name
  • CWID
  • Residence hall name
  • Laundry room floor number
  • Whether it is a washer or a dryer
  • RED machine number

With this information, a refund will be credited to your Action card account.

Damage Claim

In the unusual event that a clothing item is damaged and a claim needs to be processed, please confirm the license plate number (3 digits, 3 letters) and provide information on the website at or call 1-877-264-6622.

Please try to keep the damaged item or take pictures as they may be needed for processing.