Residents have access to campus mail and free utilities. Learn about these services and the departments that oversee them.


Connect to Eduroam with your Crimson email address and password. Instructions are available at Do not use hotspots or bring wireless routers, as this causes significant interference with UA’s wireless network. For internet issues, contact the Office of Information Technology at 205-348-5555 or

Visit OIT Site


All residents have access to Xfinity On Campus, a streaming TV solution with over 220 live TV channels, along with OnDemand content and DVR. Residents can access this service on laptops, desktops, mobile devices, and other compatible devices. To stream on a traditional TV, use Roku, Chromecast, or select Samsung or LG Smart TVs. You will need to provide your own television, streaming device, and/or coax cord. If you are in a shared room, we suggest communicating with your roommate to decide who will bring a TV.

For cable problems, visit the Xfinity On Campus support page for troubleshooting tips or to submit a support request.

View Cable Details


Do not address packages to the student’s residence hall.  Parcel lockers are available for students in Bryce Lawn, Presidential 1, Presidential 2, Paty, and Tutwiler for package pickup. Visit the Campus Mail Site for up to date mail information or contact them at 205-348-7807 or

Visit Campus Mail