To report emergency maintenance issues after business hours, contact your 24-hour community desk. If you encounter an emergency situation, contact UAPD at 205-348-5454.

For problems with A/C, heat, locks, and/or leaks, including problems with UA-owned appliances (dishwasher, stove, refrigerator, washer or dryer), contact the 24-hour front desk to connect with our on-call staff. The on-call staff members assist you in contacting appropriate staff members to help solve your facility issue. For all other maintenance requests, please submit a work order.

To submit a work order, click on the button below to go to the myHousing portal. Once you have logged in, click on the myRoom button. On the myRoom page, you will see the “go here to complete a work order request” link to the work order form under the Maintenance Request section.

Submit a work order


For washer/dryer problems, visit CSC Service Works. If you live in Bryce Lawn, submit a work order for your washer/dryer and Frigid Service and Sales will make the repairs. For refund or claim information, visit the general laundry information page.


According to the CDC, a little mold exists everywhere and exposure does not necessarily present any health problem. While no “mold-free” buildings exist, we work toward mold remediation. To address mold in your room/apartment, make an appointment with Christy Herron with Environment Health and Safety at 205-348-5939 or


For cable problems, visit the Xfinity On Campus support page for troubleshooting tips or to submit a support request.