Important: No trailers or moving trucks are allowed through the unloading lanes. Moving vans are permitted, as long as they fit in a typical parking space.
If you have any internet issues, please reach out to the Office of Information Technology at 205-348-5555 or itsd@ua.edu. When reporting a wireless issue, please be prepared to provide your name, myBama username, location and device you are using.
Guidance on TVs and other Gaming/Streaming Devices
UA provides an enterprise grade WiFi system throughout the University residence halls and Greek houses. It supports WiFi 6 in both the 2.4 and 5GHz spectrum. 5GHz WiFi is faster and provides a more reliable connection. Older devices that have only 2.4GHz WiFi adapters could experience performance, stability issues in some cases. Modern dual-tri band adapters and use of 5GHz is recommended.
All residents have access to Xfinity On Campus, a streaming TV solution with over 220 live TV channels, along with OnDemand content and DVR. Residents can access this service on laptops, desktops, mobile devices, and other compatible devices. To stream on a traditional TV, use Roku, Chromecast, or select Samsung or LG Smart TVs. You will need to provide your own television and/or streaming device. If you are in a shared room, we suggest communicating with your roommate to decide who will bring a TV.
For more information, visit the Cable Television page on the Enterprise Operations website.
For all other requests, submit a work order.